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Terms and Conditions

Last Updated: December 2025

Welcome to the official website of Altaira – Above The Clouds (“Altaira”, “Project”, “We”, “Us”, “Our”). By accessing, browsing, filling forms, downloading material, or making any transaction on this website (“Site”), you (“User”, “Customer”, “Visitor”) agree to be bound by the following Terms & Conditions. If you do not agree to these Terms, please discontinue use of the Site.

1. Purpose of the Website

1.1 The website provides general information, conceptual visuals, investment options, project descriptions, and booking facilities for the Altaira – Above The Clouds development.

1.2 All visuals, renders, floor plans, videos, specifications and written content are illustrative and conceptual. Actual development may vary based on technical, regulatory, design and execution requirements.

1.3 Nothing contained on this website constitutes:

  • a legally binding offer,
  • a contract of sale,
  • an assurance of returns, or
  • a guarantee of timelines, features, or specifications.

All sales shall be governed solely by the executed legal agreement between the customer and the developer.

2. Eligibility to Use

By using this Site, you confirm that:

  • You are at least 18 years of age,
  • You are legally capable of entering binding contracts,
  • You are not barred under any applicable laws from accessing or investing in real estate/hospitality products.

3. Intellectual Property Rights

3.1 All content on the Site—including logos, brand elements, design layouts, images, videos, renders, brochures, articles, text, icons, and software—is the exclusive intellectual property of [Company Name].

3.2 Users are prohibited from:

  • copying, distributing, modifying or reproducing Site content,
  • uploading Site content elsewhere without written permission,
  • misusing trademarks or branding related to Altaira.

4. Accuracy of Information

4.1 While we strive for accuracy, all information on the Site is subject to change without notice.

4.2 Pricing, availability, payment plans, unit details and timelines are indicative and may be updated at the Developer’s discretion.

5. Third-Party Links

The Site may contain links to third-party websites for convenience (e.g., bank payment portals, social media, government authorities). We do not control or endorse the content of those websites and shall not be liable for any losses arising from their use.

6. Online Booking & Payments

6.1 Online form submissions and payments constitute an expression of interest, not a confirmed purchase.

6.2 Confirmation of booking is subject to:

  • KYC/AML clearance,
  • Acceptance by the Developer,
  • Execution of the relevant legal agreement,
  • Compliance with payment schedules.

6.3 The Developer is not responsible for:

  • failed transactions,
  • duplicate payments,
  • payment gateway errors,
  • delays caused by banks or intermediaries.

Refunds related to failed transactions will be processed as per the Refund Policy.

7. Prohibited Activities

Users shall not:

  • attempt to hack, disrupt, inject malware, or interfere with Site operations,
  • engage in unauthorised scraping or data harvesting,
  • impersonate another individual or submit fraudulent information,
  • use the Site in a way that violates applicable laws.

8. Limitation of Liability

To the fullest extent permitted by law:

  • We shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of this Site.
  • Our total liability for any claim relating to this Site shall not exceed the total amount, if any, paid by the User for accessing the Site or making a booking online.

9. Indemnification

You agree to indemnify and hold harmless the Developer, its affiliates, partners, employees, agents and representatives against any claims, damages, losses, costs, or liabilities arising from your use of the Site or violation of these Terms.

10. Amendments

These Terms may be updated periodically. The updated version will be posted on the Site with a revised “Last Updated” date. Continued use of the Site constitutes acceptance of the revised Terms.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of [Sri Lanka]. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Colombo/Sri Lanka], unless otherwise mandated by governing agreements.